Posts tagged Customer journeys
Interactive E-Commerce: Enhancing the In-Store Experience
Multi-ChannelKostadin KarapetkovInteractive Commerce, Connected Commerce, Livestream Selling, Customer experience, Customer journeys, In-Store Experience, Direct-To-Consumer, Augmented Reality (AR), Virtual Reality (VR), consumer shopping trends, Customer Touchpoints, Interactive E-Commerce
Refining the post-purchase experience: A Seller’s Guide
Multi-ChannelKostadin KarapetkovCustomer Service, Customer experience, Customer Onboarding, Post-Purchase, Post-Purchase Experience, Customer Relationship Management, Order Management, Fulfilment, Amazon Seller, Customer journeys, Brand awareness, Customer Lifetime Value (LTV), Order returns, Order refunds, Transactional emails, Marketing promotions
